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StorageGRID GUI shows "An error occured during the most recent Santricitry OS upgrade"

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Applies to

NetApp StorageGRID 11.4

Issue

GUI Errorclipboard_ee9ccebf83022afcae32ecee26870935a.png

  • gdu-server.log under /var/log directory

I, [2021-04-14T10:38:19.272066 #27232] INFO -- gdu-server: Prechecking downloaded SANtricity OS file on <storagenode>
I, [2021-04-14T10:38:19.390953 #27232] INFO -- gdu-server: Executing command `run-host-command eos-upgrader.py --precheck --santricityos /var/local/dkr/0/eos-upgrade/RCB_11.30.5R3_280x_5c800897.dlp localhost 2>&1` on <storagenode>
I, [2021-04-14T10:39:07.430477 #27232] INFO -- gdu-server: SANtricity OS upgrade is not supported by the current OS version 08.30.40.00.
E, [2021-04-14T10:39:07.431999 #27232] ERROR -- gdu-server: You must use maintenance mode to upgrade SANtricity OS on this node. See the installation and maintenance instructions for your appliance. After the upgrade, you can use this utility for future upgrades. (Bycast::Tasks::GduServer::SoftwareUpdate::Error)

 

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