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Fail to retrieve objects which have EC copies at remote site

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storagegrid
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Applies to

StorageGRID 11.3

Issue

  • Objects have EC copies at remote site. For example, an object has 2 replicated copies at local site dc1 and 1 EC copy at remote site dc2. 
  • Application fails to retrieve objects with error about read time out:
2021-MM-DD hh:mm:ss,nnn [http-nio-8081-exec-1790] [ERROR] (o.a.a.f.t.j.s.S3JetS3tBinaryProvider:229) - Failed to download blob  '<object_key>'  from s3
org.jets3t.service.S3ServiceException: Request Error: Read timed out

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