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Cluster switch log collection giving false health alerts after being disabled

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hw
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Applies to

Cluster switch log collection

Issue

  •  The system receives health alerts indicating the switch log collection login has failed:

Alert ID:    SwitchAccess_Alert
Subsystem    Switch-Health
Probable Cause    Login_attempts_failed

Corrective Actions    

1) To set up public SSH key authentication on the cluster switch,
run the "system cluster-switch log setup-password" command.
ONTAP requires one-time use of the cluster switch's administrative login credentials
to set up the public SSH key for ONTAP access.
The administrative credentials will be discarded after the setup command is complete.
2) If public SSH key authentication is already configured, log in to the cluster switch
with administrative credentials from an SSH host or serial console to investigate the login failures.
3) To disable tech-support log collection, run the "system cluster-switch log disable-collection" command
.

 

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