Skip to main content
NetApp Knowledge Base

Joining a new cluster gives the error HA INTERCONNECT DOWN

  1. Last updated
  2. Save as PDF
Views:
237
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
metrocluster
Last Updated:

Applies to

  • ONTAP 9
  • MetroCluster
  • IP Switches 
  • Reference Configuration File (RCF)

Issue

  • Errors in event log when trying to join a new cluster
  • Cluster 1:
cluster1::> event log show
Time                Node      Severity   Event
------------------- --------- ---------- ---------------------------
12/3/2021 13:00:00  cluster1  ERROR      ic.HAInterconnectDown: HA interconnect: Interconnect down for 35789 minutes:
                     all links are down
  • Cluster 2:

cluster2::> event log show
Time                Node             Severity      Event
------------------- ---------------- ------------- ---------------------------
Warning: Cluster operation (cluster join) for node "cluster2" is not complete and the node is not fully functional. Run "cluster join" on that node to complete the operation.
12/3/2021 13:30:44  cluster2         ALERT         vifmgr.cluscheck.ctdpktloss: Continued packet loss when pinging from
                                                   cluster lif cluster2_clus2 (node cluster2) to cluster lif cluster1_clus1                                                     (node cluster1).

 
cluster1::> system node show
Node       Health Eligibility    Uptime         Model    Owner       Location
---------  ------ ----------- ------------- ----------- -------- ---------------
cluster1   true      true       00:31:15      AFF-A400   XXX-XXX        XXX
cluster2   true      true       00:16:49      AFF-A400
 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.