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Error after ONTAP reboot  nphm:CoredumpMissingAlert

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143
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Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • AFF A700
  • ONTAP 9
  • NVMe coredump device (X9170A SSD)

Issue

After system reboot, the following system error is received:
Health Monitor process nphm: CoredumpMissingAlert[-]) ALERT.   
Probable Cause: Coredump device "Coredump" is missing from the system.
Possible Effect: Coredump files cannot be saved.
Corrective Actions:
1. Perform a takeover of this node and bring the node down for maintenance.
2. Verify that a coredump device is securely inserted in the system.
3. Use the "bye" LOADER command to reboot the node then perform a giveback.
 
 
Check health alert and command below to verify:
Node2::*> system controller coredump-device show

                                                          Size Device
Node          FRU/Display Name     Vendor ID Device ID    (GB) State     Status
------------- -------------------- --------- --------- ------- --------- ------
Node1
              Coredump             0         0            1024 warn      unknown
Node2
              Coredump             0         0            1024 warn      unknown
2 entries were displayed.

Node2::*> debug smdb table nphm_coredump_info_view show
serial-num vendor-id device-id display-name unique-name monitor    health-status device-state size health  shelf-status
---------- --------- --------- ------------ ----------- ---------- ------------- ------------ ---- ------- ------------
-          0         0         Coredump     -           controller not-present   warn         1024 unknown present

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