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ASUP over SMTP fails with Client host rejected: Access denied

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86
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • ONTAP 9
  • AutoSupport (ASUP)
  • Transport SMP
  • 554 5.7.1 : Client host rejected: Access denied

Issue

A notifyd log  shows access denied:
 
(message:   Trying SMTP_Server_IP...)
(message: TCP_NODELAY set)
(message: STATE: CONNECT => WAITCONNECT handle 0x808e04008; line 1459 (connection #0))
(message: Connected to SMTP_Server_IP port 25 (#0))
(message: STATE: WAITCONNECT => SENDPROTOCONNECT handle 0x808e04008; line 1576 (connection #0))
(message: Marked for [keep alive]: SMTP default)
(message: SMTP 0x808a47e48 state change from STOP to SERVERGREET)
(message: STATE: SENDPROTOCONNECT => PROTOCONNECT handle 0x808e04008; line 1590 (connection #0))
(message: 554 5.7.1 : Client host rejected: Access denied)
(message: Got unexpected smtp-server response: 554)
(message: multi_done)
(message: Marked for [closure]: SMTP done with bad status)
(message: Closing connection 0)

 

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