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NetApp Knowledge Base

The ClusterCannotSync and/or BlocksDegraded generates false positive alerts repetitively

Views:
300
Visibility:
Public
Votes:
0
Category:
element-software
Specialty:
hci
Last Updated:

Applies to

NetApp Element software (12.0 and above)

Issue

Cluster Active IQ alerts resolved within the minute:
 
Alerts (any or both):
  • clusterCannotSync - Cluster Block Data is in a degraded state, and the auto-heal process to restore full block data redundancy cannot proceed. Either too many nodes or block services are offline, or the cluster block services are too full. Add more block capacity or contact support for assistance with the offline nodes or drives
  • blocksDegraded - Only a single complete copy of the block data is accessible. Restore any offline nodes or block services or contact support for assistance.

 

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