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NetApp Knowledge Base

How to remove the VASA provider from vCenter

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672
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Public
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Category:
element-plug-in-for-vcenter-server
Specialty:
solidfire
Last Updated:

Applies to

  • HCI Compute Hypervisor and Plug-in 
  • SolidFire Host Plugins 

Description

In some cases, you cannot remove the VASA provider from vCenter and the following error occurs:
The "Unregister storage provider" operation failed for the entity with the following error message: A problem was encountered while unregistering the provider

1086852-1.png

While checking the sps.log file which is located in /storage/log/vmware/vmware-sps on the vCenter appliance, the following error is seen:

2019-01-16T08:58:33.085Z [pool-14-thread-4] ERROR opId=sps-Main-560153-170 com.vmware.vim.sms.provider.ProviderCache - Error while removing an entry for the provider in the providerCache -
java.lang.NullPointerException
        at com.vmware.vim.sms.provider.vasa.VasaProviderImpl.flushEventQueue(VasaProviderImpl.java:1562)
        at com.vmware.vim.sms.provider.failover.ProviderFailoverEngine.removeOldActiveProvider(ProviderFailoverEngine.java:296)
        at com.vmware.vim.sms.provider.failover.ProviderFailoverEngine.failover(ProviderFailoverEngine.java:117)
        at com.vmware.vim.sms.provider.failover.ProviderFailoverEngine.failover(ProviderFailoverEngine.java:73)
        at com.vmware.vim.sms.provider.failover.ProviderFailoverHandler.removeProvider(ProviderFailoverHandler.java:119)
        at com.vmware.vim.sms.provider.ProviderCache.removeEntry(ProviderCache.java:359)
        at com.vmware.vim.sms.provider.ProviderFactory.removeVasaProvider(ProviderFactory.java:422)
        at com.vmware.vim.sms.provider.ProviderFactory.removeProvider(ProviderFactory.java:336)
        at com.vmware.vim.sms.StorageManagerImpl.unregisterProviderInt(StorageManagerImpl.java:578)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:498)
        at com.vmware.vim.sms.task.JobHandler.run(JobHandler.java:70)
        at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
        at java.util.concurrent.FutureTask.run(FutureTask.java:266)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
        at java.lang.Thread.run(Thread.java:748)

 

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