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E-Series systems Autosupport fails  to send to the specified recipient

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Category:
e-series-systems
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not set
Last Updated:

Applies to

  • E-Series Controller Firmware 8.xx
  • SANtricity

Issue

E-Series systems Autosupport fails to send to the specified recipient.

From "Web-server-trance-log" get the following error:
 
2021-06-08 09:42:20,963 ERROR [jetty-53886] trace [LoggingJdkHandler.java:32] [requestId=84e2bc1f-67f7-4c69-8798-fe669cf12913, deviceId=N/A][devmgr.dmv.SMTPMessageInvoker validateSMTPServerReply]No valid TO address were found in the request command

 

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