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E-Series systems Autosupport fail to send via the SMTP mail server

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Applies to

  • E-Series Controller Firmware 8.xx
  • SANtricity

Issue

E-Series systems Autosupport fail to send via the SMTP mail server.

From "Web-server-trance-log" get the following error:

Wrapped by: com.sun.mail.util.MailConnectException: Couldn't connect to host, port: 10.160.x.x, 25; timeout -1
at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:2053)
at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:697)
Wrapped by: com.sun.mail.util.MailConnectException: Couldn't connect to host, port: 10.160.x.x, 25; timeout -1

 

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