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NetApp Knowledge Base

Unable to access the web interface of Snap Creator framework 4.3P3 (or higher)

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44
Visibility:
Public
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Category:
snap-creator-framework
Specialty:
snapx
Last Updated:

Applies to

Snap Creator Framework (SCF) 4.3P3 or higher

Issue

After a new install or upgrade to Snap Creator 4.3p3 the web GUI could not bereached and the file keystore.jks is not in the scServer4.3.0P3/engine/etc or equivalent scAgent directory.

The error seen is "ERR_CONNECTION_TIMEOUT" or similar, and the browser will tell you that the site on port 8443 (by default) cannot be reached.

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