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SnapManager for Exchange backups are failing with "Error code: 0xc004023b, The required protocol is not licensed"

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Category:
snapmanager-for-microsoft-exchange-server
Specialty:
legacy
Last Updated:

Applies to

  • SnapManager for Exchange (SME) 7.2.x 
  • SnapDrive for Windows (SDW) 7.1.5

Issue

  • SnapManager for Exchange backup fails with: Error code: 0xc004023b, The required protocol is not licensed when checking licenses.
  • The license is installed on the storage and there is no server side license configured.

 

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