SMHV backups fail when processing API response

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Views:: 54

Visibility:: Public

Votes:: 0

Category:: snapmanager

Specialty:: snapx

Last Updated:

Applies to

SnapManager for Hyper-V (SMHV)

Issue

When taking a backup with SnapManager for Hyper-V, the backup fails with the below error -

zapi_snapshot_multicreate : errno=13057, name=CSV_Volume5, reason=An error occurred in the reception and processing of the API reply from the appliance

An operation to create Snapshot copy '{11111-22222-33333-44444-55555}_backup' across multiple volumes failed on the storage system 'SVM_name'. Error code: 13057. Error description: An error occurred in the reception and processing of the API reply from the appliance