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Error I2P lookup failed, when using 3rd party application, to enumerate Ontap 9.X snapshots

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Applies to

  • ONTAP 9.3P7
  • SnapDiff

Issue

  • Backup software receiving snapdiff errors when trying to index two snapshots, causing index to fail
  • Error:

SnapDiffNext Failed to get the next set of snapdiff items (snapdiff-iter-next). Error returned:[14483][I2P lookup failed]

snapdiff.zapi.abnormal.abort:debug]: Encountered unexpected Manage ONTAP error while computing differences between Snapshot copies.
Input  volume=vol1 vserver-id=4 base-snapshot=Snap1 diff-snapshot=Snap2
file-access-protocol=nfs atime=0 max-diffs=4096 include-file-attributes=1 application-name=SnapProtect application-type=Data-Management
restart-cookie= _sessionId=<ID>, Error I2P lookup failed, Additional Error, File src/zapis/SDSession.cc, Line 163.

 

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