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Snapcenter SMCore hits OutOfMemoryException when Get-clone is called

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  • Applies to

  • SnapCenter
  • SnapCenter Plug-in for SQL [SCSQL]
  • Microsoft Internet Information Services (IIS) 

Issue

  • Snapcenter CloneLifecycle job generates high CPU/RAM utilization and causes an IIS pool recycle event
  • SnapCenter GUI reports the following:

“We noticed an IIS application pool recycle event when this job was in progress. The final state of this job is unknown.Consider restarting the job if required.”

  • Event logs on SnapCenter server report the following

Warning       Microsoft-Windows-WAS     5010         A process serving application pool 'SnapCenter' failed to respond to a ping. The process id was '12320'.

Information   Control Manager           7036         The WMI Performance Adapter service entered the stopped state.

Warning       Microsoft-Windows-WAS     5010         A process serving application pool 'SnapCenter' failed to respond to a ping. The process id was '10096'.

 

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