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NetApp Knowledge Base

SnapCenter backups running successfully but get Validate License message

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108
Visibility:
Public
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0
Category:
snapcenter
Specialty:
snapx
Last Updated:

Applies to

SnapCenter Server (SC) 4.4

Issue

  • Backups run successfully but get a Validate License message in SC GU
  • When a Validate License job is run, see the following error in <installation_path>\NetApp\SnapCenter\App_Data\log\SnapManagerWeb_<id>.log:
     

INFO  SnapManagerWeb_24514 PID=[10428] TID=[88] Enter ValidateLicenseAsync
DEBUG SnapManagerWeb_24514 PID=[10428] TID=[88] Lookup SVM

DEBUG SnapManagerWeb_24514 PID=[10428] TID=[88] Register SVM for alias
ERROR SnapManagerWeb_24514 PID=[10428] TID=[88] Failed to find storage volumes of ObjectId: 1 System.Exception: Invalid user & group ID's for storage connection

 

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