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SnapCenter Plug-In for VMWare tasks randomly fail with "InvalidLogin" error

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Applies to

  • SnapCenter Plug-In for VMWare 4.1.1P2
  • Windows
  • vSphere
  • Active Directory Authentication

Issue

When modifying a policy or even during scheduled SCV backups (during quiesce unquiesce), at times you see some of the following errors in the Aegis log:

2019-03-28T11:17:32.0000533+01:00 DEBUG

VSC com.netapp.aegis.privilege.AegisPrivilegeValidator privilegeId ::: netappSCV.Backup.BackupScheduled 2019-03-28T11:17:36.0000726+01:00 ERROR VSC com.netapp.aegis.privilege.VSphere5PrivilegeValidationStrategy com.vmware.vijava.vim25.InvalidLogin at sun.reflect.GeneratedConstructorAccessor398.newInstance(Unknown Source) ...

2019-03-28T11:17:36.0000726+01:00 ERROR VSC com.netapp.aegis.privilege.PrivilegeValidationServiceImpl Exception occured: com.vmware.vijava.vim25.InvalidLogin com.netapp.nvpf.subplugin.tools.vsphere.privilege.client.VSpherePrivilegeValidationException: com.vmware.vijava.vim25.InvalidLogin

2019-03-28T11:17:36.0000726+01:00 DEBUG VSC com.netapp.aegis.privilege.PrivilegeValidationServiceImpl Exception Occured: invalid login 2019-03-28T11:17:36.0000726+01:00 DEBUG VSC com.netapp.aegis.privilege.AegisPrivilegeValidator User does not have sufficient privileges to perform operation.Invalid Login: Try re-registering vsphere with SnapCenter server.

As the credentials are the same every time a scheduled backup task starts and as the errors do not happen for every scheduled backup, it is unlikely a problem with insufficient privileges as the message suggests.

 

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