SCV Plug-in is not visible under vCenter Web Interface after upgrading vCenter Server to 7.0
Applies to
- NetApp Data Broker (NDB) 1.0.X
- VMware vCenter Server 7.0
Issue
- SnapCenter Plug-in for VMware vSphere (SCV) is not visible under vCenter Web Interface after upgrading vCenter Server to 7.0.
- When trying the solution of 'SCV not visible under vCenter UI after upgrade', step 13 fails with the following error.
Registration failed!: Unable to connect to vCenter Server. Please check if vCenter Server and Port are correct.
Example:
vmcontrol.logshows the following error when the registration fails.
Example:
2020-12-08 21:11:32.350 DEBUG w9108 --- [ qtp32374789-16] c.n.a.u.CryptoUtil : Unsupported configuration to decrypt the given message.
java.lang.ArrayIndexOutOfBoundsException
at java.lang.System.arraycopy(Native Method)
at com.netapp.aegis.util.CryptoUtil.decrypt(CryptoUtil.java:161)
at com.netapp.aegis.util.CryptoUtil.decrypt(CryptoUtil.java:124)
at com.netapp.aegis.sms.provider.GetHostInfoManager.registerVcenterServer(GetHostInfoManager.java:382)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
:
2020-12-08 21:11:32.366 DEBUG w9108 --- [ qtp32374789-16] c.n.a.s.p.GetHostInfoManager : Exception while trying to get old service instance: VI SDK invoke exception:org.dom4j.DocumentException
java.rmi.RemoteException: VI SDK invoke exception:org.dom4j.DocumentException
at com.vmware.vijava.vim25.ws.XmlGenDom.fromXML(XmlGenDom.java:76)
at com.vmware.vijava.vim25.ws.WSClient.invoke(WSClient.java:93)
at com.vmware.vijava.vim25.ws.VimStub.retrieveServiceContent(VimStub.java:1434)
at com.vmware.vijava.vim25.mo.ServiceInstance.init(ServiceInstance.java:173)
at com.vmware.vijava.vim25.mo.ServiceInstance.<init>(ServiceInstance.java:99)
at com.vmware.vijava.vim25.mo.ServiceInstance.<init>(ServiceInstance.java:90)
at com.netapp.aegis.vsphere.VsphereService.getVsphereServiceInstance(VsphereService.java:100)
:
2020-12-08 21:11:32.366 DEBUG w9108 --- [ qtp32374789-16] c.n.a.v.VsphereService : [JobId:0] Invalid arguments, can't retrieve session from null vSphere serviceInstance!
2020-12-08 21:11:32.366 DEBUG w9108 --- [ qtp32374789-16] c.n.a.v.VsphereService : vSphereServiceURL is : https://XX.XX.XX.XX:443/sdk
2020-12-08 21:11:32.376 DEBUG w9108 --- [ qtp32374789-16] c.n.a.v.VsphereService : VI SDK invoke exception:org.dom4j.DocumentException
2020-12-08 21:11:32.377 ERROR w9108 --- [ qtp32374789-16] c.n.a.m.VserverStore : VI SDK invoke exception:org.dom4j.DocumentException
java.rmi.RemoteException: VI SDK invoke exception:org.dom4j.DocumentException
at com.vmware.vijava.vim25.ws.XmlGenDom.fromXML(XmlGenDom.java:76)
at com.vmware.vijava.vim25.ws.WSClient.invoke(WSClient.java:93)
at com.vmware.vijava.vim25.ws.VimStub.retrieveServiceContent(VimStub.java:1434)
at com.vmware.vijava.vim25.mo.ServiceInstance.init(ServiceInstance.java:173)
at com.vmware.vijava.vim25.mo.ServiceInstance.<init>(ServiceInstance.java:99)
at com.vmware.vijava.vim25.mo.ServiceInstance.<init>(ServiceInstance.java:90)
at com.netapp.aegis.vsphere.VsphereService.getVsphereServiceInstance(VsphereService.java:100)
:
2020-12-08 21:11:32.377 ERROR w9108 --- [ qtp32374789-16] c.n.a.m.VserverStore : Unable to connect to vCenter Server. Please check if vCenter Server and Port are correct.
2020-12-08 21:11:32.377 ERROR w9108 --- [ qtp32374789-16] c.n.a.s.p.GetHostInfoManager : Unable to connect to vCenter Server. Please check if vCenter Server and Port are correct.
com.netapp.nvpf.api.model.ApiException: Unable to connect to vCenter Server. Please check if vCenter Server and Port are correct.
at com.netapp.aegis.model.VserverStore.validateVSphereConfiguration(VserverStore.java:125)
at com.netapp.aegis.model.VserverStore.setVSphereConfiguration(VserverStore.java:158)
at com.netapp.aegis.sms.provider.GetHostInfoManager.registerVcenterServerWithHostInfo(GetHostInfoManager.java:482)
at com.netapp.aegis.sms.provider.GetHostInfoManager.registerVcenterServer(GetHostInfoManager.java:398)