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SCE times out when creating log backup

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Category:
snapcenter
Specialty:
SNAPX
Last Updated:

Applies to

  • SnapCenter Server (SC)
  • SnapCenter Plug-In For Exchange (SCE)

Issue

When performing a backup, SCE fails to create a snapshot copy for the log backup.

SnapManagerWeb_####.log
DEBUG SnapManagerWeb_#### PID=[####] TID=[##] Updating the job (####) task (Creating Backup) status as Failed
DEBUG SnapManagerWeb_#### PID=[####] TID=[##] Updating the job (####) task (Renaming VSS Snapshot) status as Failed
DEBUG SnapManagerWeb_#### PID=[####] TID=[##] Updating the job (####) task (Creating Snapshot copy for log backup) status as Failed

SMCore_####.log
DEBUG SMCore_#### PID=[####] TID=[##] url from context  https://localhost:8145/SCEManagementService/
DEBUG SMCore_#### PID=[####] TID=[##] RemoteURL:  https://localhost:8145/SCEManagementService/Backup
DEBUG SMCore_#### PID=[####] TID=[##] Request Data: ****************************
<?xml version="1.0" encoding="utf-16"?><SmBackupRequest xmlns:i="http://www.w3.org/2001/XMLSchema-instance">
...
</SmBackupRequest>
ERROR SMCore_#### PID=[####] TID=[##] WebException Encountered, Response null
ERROR SMCore_#### PID=[####] TID=[##] Exception in method: InvokeXML.
System.Net.WebException: The operation has timed out

 

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