SCE database restore fails

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Category:: snapcenter

Specialty:: snapx

Last Updated:

Applies to

SnapCenter Plug-In for Exchange 4.6 (SCE)

Issue

During SCE restore, when querying cloned LUN metadata, SCE and Ontap AuditMlog show respectively below errors:

2022-06-07T13:37:48.0813960+02:00 Error SCE PID=[2600] TID=[11000] Mount database failed with error 'Error. Failed to mount the Snapshot copy.Failed to mount the resource: D:\Program Files\Microsoft\Exchange Server\V15\Mailbox\MB1\ from snapshot: JRG1_Dom1_lab_server1_06-07-2022_04.04.09.0309. Failed to set the LUN signature. entry doesn't exist

2022-06-15 11:01:15,325 [Pipeline Execution Thread] DEBUG NetApp.Ontapi.NaServer - <netapp version='1.7' xmlns='http://www.netapp.com/filer/admin' vfiler='ncv00266ps'><lun-get-geometry>

<path>/vol/srp18436wn_zrhmdb223SiClone9061d4c0_3ce2_4cc7_967a_a115d1e2e280/zrhmdb223</path>
</lun-get-geometry></netapp>

2022-06-15 11:01:15,368 [Pipeline Execution Thread] DEBUG NetApp.Ontapi.NaServer - <results reason="entry doesn't exist" status="failed" errno="15661"/>

2022-06-15 11:01:15,370 [Pipeline Execution Thread] ERROR DataONTAP.C.PowerShell.SDK.NcControllerCmdlet - API exception
NetApp.Ontapi.ErrnoException+EOBJECTNOTFOUND: entry doesn't exist