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NetApp Knowledge Base

After upgrade of SnapCenter to 4.1.1P3 the storage connection cannot be retrieved

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499
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Public
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Category:
snapcenter
Specialty:
snapx
Last Updated:

Applies to

  • SnapCenter 4.1.1P3 with Windows/Exchange/SQL plugins
  • SnapCenter Server 
  • SnapCenter Plug-in for SQL 
  • SnapCenter Plug-in for Microsoft Windows 
  • SnapCenter Plug-in for Exchange

Issue

Disk enumeration and backups are failing with no Storage Connection found, followed by an error in the event viewer:

The storage is not in the storage systemId cache: Available cached storage are...

The credentials for the storage system <SVM> is not configured. Resolution: Please check if storage system <SVM> is
resolvable or add an entry to etc/hosts file

These are preceded by:

Get storage system [<VSERVER>.<DOMAIN>] by user [<DOMAIN>\<username>] context

 

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