Skip to main content

NetApp_Insight_2020.png 

NetApp Knowledgebase

After upgrade of SnapCenter to 4.1.1P3 or higher, the Oracle Plug-in may fail at discovering Oracle databases

Views:
47
Visibility:
Public
Votes:
0
Category:
snapcenter
Specialty:
snapx
Last Updated:

Applies to

  • SnapCenter 4.1.1P3, 4.1.1P4, 4.2
  • SnapCenter Plug-in for Oracle
  • Linux Host with Oracle 11r, 12c, possibly 18c

Issue

After upgrading the SnapCenter Plug-in for Oracle to 4.1.1P3, 4.1.1P4, or 4.2, one of the following can occur, preventing the databases from being discovered again:

  1. Discovery failed for object ORCRL with error PL-SCO-20006: Discovery of database files failed for database ORCL on host rhel.demo.netapp.com with error
    PLAT-00040: Unable to determine permissions for file /oracle/12.1.0/grid/bin/dbhome. Error: No such file or directory..
  2. c.n.o.c.p.UnixOraclePlatform - Database instances discovered from oratab: [oracleHome: /ora01/app/oracle12c/product/12c/db_1, identifier: techdb3, startOnBoot: false]
    c.n.o.c.p.UnixOraclePlatform - Updating database details cache with key techdb3 and value /ora01/app/oracle12c/product/12c01/db_1
    c.n.o.c.j.SQLExceptionSofteningAdapter - caught SQLException ORA-01034: ORACLE not available
    ERROR  c.n.o.c.s.d.m.DatabaseMetadataService - An exception thrown during the execution of method findDatabaseVersion and the exception message is
    ORACLE-10002: Error received from connection to Oracle database ORASID: ORA-01034: ORACLE not available ORA-27101: shared memory realm does not exist
    Linux-x86_64 Error: 2: No such file or directory
  3. ORACLE-10002: Error received from connection to Oracle database ORACL: ORA-12547: TNS:lost contact.

 

CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support