Skip to main content
NetApp Knowledge Base

After upgrade of SnapCenter to 4.1.1P3 the storage connection cannot be retrieved

Views:
644
Visibility:
Public
Votes:
4
Category:
snapcenter
Specialty:
snapx
Last Updated:

Applies to

  • SnapCenter 4.1.1P3 with Windows/Exchange/SQL plugins
  • SnapCenter Server 
  • SnapCenter Plug-in for SQL 
  • SnapCenter Plug-in for Microsoft Windows 
  • SnapCenter Plug-in for Exchange

Issue

Disk enumeration and backups are failing with no Storage Connection found, followed by an error in the event viewer:

The storage is not in the storage systemId cache: Available cached storage are...

The credentials for the storage system <SVM> is not configured. Resolution: Please check if storage system <SVM> is
resolvable or add an entry to etc/hosts file

These are preceded by:

Get storage system [<VSERVER>.<DOMAIN>] by user [<DOMAIN>\<username>] context

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.