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Disk firmware update fails due to miscabling

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143
Visibility:
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Category:
metrocluster
Specialty:
metrocluster
Last Updated:

Applies to

  • MetroCluster FC
  • FAS/AFF
  • Storage disk firmware update
  • Brocade switch zoning/cabling

Issue

  • Customer reports error when trying to upgrade the disks
Problem Summary: FC-to-SAS bridge contacting problems:

Time                Node             Severity
Event
------------------- ---------------- ------------- ---------------------------
1/18/2022 13:36:08  netapp1       ERROR
dfu.badBridgeShelfConfig: Error contacting two peer FC-to-SAS bridges. Unable to download firmware to disk
FCswitch_B_2:8.126L01 [NETAPP   X342_TA14E1T2A10 NA04] S/N [xxxxxxxx].
1/18/2022 13:34:07  netapp1       ERROR
dfu.badBridgeShelfConfig: Error contacting two peer FC-to-SAS bridges. Unable to download firmware to disk FCswitch_B_2:8.126L01
[NETAPP   X342_SSKBE1T2A10 NA02] S/N [xxxxxxxx].
1/18/2022 13:33:42  netapp1       ERROR         disk.fw.downrevWarning: 4 disks
  • Output from sysconfig -a shows Single-path
  • Missing disk on 2 FC adapter ports on both clusters in 2 node Metro Cluster FC
slot 1: FC Host Adapter 1a (Emulex XE201 rev. 48, N-port, <UP>)
Board name:        111-xxxx
Serial Number:     FCxxxxxxxx
Firmware rev:      12.0.378.1
Host Port Id:      0x50100
FC Node Name:      2:xxx:xxxxxx:xxxxx83
FC Port Name:      1:000:xxxxxx:xxxxxx83
SFP Vendor:        EMULEX
SFP Part Number:   AFBR-57F5MZ-ELX
SFP Serial Number: ACxxxxxxxxxxxxx
SFP Capabilities:  4, 8 or 16 Gbit
Link Data Rate:    16 Gbit
Switch Port:       ?
slot 1: FC Host Adapter 1b (Emulex XE201 rev. 48, N-port, <UP>)
Board name:        111-xxxxx
Serial Number:     FCxxxxxxxx
Firmware rev:      12.0.378.1
Host Port Id:      0xxxxxx
FC Node Name:      2:xxx:xxxxxx:xxxxxx83
FC Port Name:      1:000:xxxxxx:xxxxxx83
SFP Vendor:        EMULEX
SFP Part Number:   AFBR-57F5MZ-ELX
SFP Serial Number: ACxxxxxxxxxxx
SFP Capabilities:  4, 8 or 16 Gbit
Link Data Rate:    16 Gbit
Switch Port:       ?

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