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Unable to send e-mails from DFM

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Category:: oncommand-unified-manager-core-package

Specialty:: om

Last Updated:

Applies to

OnCommand Unified Manager Core Package 5.x (a.k.a DFM)

Issue

User configured

The Data Fabric Manager (DFM) alarms to send an e-mail on a triggering event (in this case, user quota)
The mail server to send the e-mail notifications to the administrator account

The DFM logs show the following error:

Jul 11 08:45:48 [server-name] dfmeventd: alarm [alarm id], event [event id]: failed to deliver email alert to [email address]. took 0 seconds.

The mail server displays the following error:

service unavailable