OnCommand Unified Manager backup failing with "Error Occured while creating backup archive /data/ocum-backup/databasedumps-repo/ocum_mysql_full_backup.sql.7z"

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Visibility:: Public

Votes:: 3

Category:: oncommand-unified-manager

Specialty:: legacy

Last Updated:

Applies to

Version:

OnCommand Unified Manager 7.3P1 and above

Platform:

Note: We have seen this issue occurs in the following platforms

vApp
Linux

Issue

The error is seen in OnCommand Unified Manager "ocum-error.log" file.

Note: If you have downloaded the support bundle then the "ocum-error.log" file is located "\support_bundle\server\ocum-error.log"

If you want to see the "ocum-error.log" file in a live system, this file is located here

Linux/vApp:

/var/log/ocum/ocum-error.log

Windows:

\ProgramData\NetApp\OnCommandAppData\ocum\log\ocum-error.log

Error:

20XX-09-09 07:14:32,993 ERROR [oncommand] [taskScheduler-4] [Backup|ScheduleBackup][c.n.dfm.impl.backup.BackupArchiver] Error Occured while creating backup archive /data/ocumbackup/database-dumps-repo/ocum_mysql_full_backup_1536427804511.sql.7z

cause :

7-Zip (a) [64] 16.02 : Copyright (c) 1999-2016 Igor Pavlov : 2016-05-21 p7zip Version 16.02 (locale=en_US.UTF-8,Utf16=on,HugeFiles=on,64 bits,4 CPUs Intel(R) Xeon(R) CPU E5-2630 v3 @ 2.40GHz (20651),ASM,AES-NI)

Scanning the drive:

1 file, 89533818092 bytes (84 GiB)

-------------------------------------------------------------------

The following Error has also been found in the ocum-error.log:

20XX-09-05 05:37:10,214 ERROR [oncommand] [taskScheduler-2] [Backup|ScheduleBackup] [c.n.dfm.impl.backup.BackupArchiver] Error Occured while creating backup archive /data/ocumbackup/database-dumps-repo/ocum_mysql_full_backup_1567611844412.sql.7z cause :

7-Zip (a) [64] 16.02 : Copyright (c) 1999-2016 Igor Pavlov : 2016-05-21 p7zip Version 16.02 (locale=en_US.UTF-8,Utf16=on,HugeFiles=on,64 bits,8 CPUs Intel(R) Xeon(R) CPU E7-8890 v4 @ 2.20GHz (406F1),ASM,AES-NI)

Scanning the drive:

1 file, 223696067780 bytes (209 GiB)

Creating archive: /data/ocum-backup/database-dumpsrepo/ocum_mysql_full_backup_1567611844412.sql.7z

Items to compress: 1

System ERROR:

E_FAIL

20XX-09-05 05:37:10,214 ERROR [oncommand] [taskScheduler-2] [Backup|ScheduleBackup] [c.n.d.i.backup.BackupRestoreManager]

Error occured while compressing databse dump file or deleting it /data/ocum-backup/database-dumps-repo/ocum_mysql_full_backup_1567611844412.sql.

Full exception: com.netapp.dfm.impl.backup.BackupCreationException: Error occurred while creating backup archive /data/ocum-backup/database-dumpsrepo/ocum_mysql_full_backup_1567611844412.sql.7z.