- Active IQ Unified Manager (AIQUM) Version Independent
- OnCommand Unified Manager (OCUM) Version Independent
- OnCommand Performance Manager (OPM) Version Independent
There can be multiple symptoms of this technical challenge.
- OCIE service will fail to start
Failed to start NetApp OnCommand Insight Essentials (OCIE) Server services
- This can result in Error 404 when attempting to access the WebUI
Chrome "404 - Not Found"
Internet Explorer "HTTP 404 Not Found" "The webpage cannot be found"
- Datasources get stuck in Discovering status
- OCIE service starts but Acquisition Unit can't start
- au.log shows the following error
ERROR [WrapperStartStopAppMain] c.o.s.a.f.Main (Main.java:163) - Main - Failed to start acquisition - Failed to load rootloader.properties java.io.IOException: Server returned HTTP response code: 401 for URL: https://localhost:443/datasources/ro...der.properties