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Cognos scheduled reports fail after password update: CM-REQ-4159 CM-CAM-4005 Unable to authenticate

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437
Visibility:
Public
Votes:
0
Category:
oncommand-insight-data-warehouse
Specialty:
oci
Last Updated:

Applies to

OnCommand Insight(OCI) 7.3.x

Issue

After logging on to Cognos Connection successfully after a password change, previously scheduled reports will fail, while other non-scheduled reports will run successfully during this session.

Following error message will be observed when schedules fails:

CM-REQ-4159 Content Manager returned an error in the response header. The error "cmAuthenticateFailed CM-CAM-4005 Unable to authenticate. Check your security directory server connection and confirm the credentials entered at login" can be found in the response SOAP header. CM-REQ-4342 An error has occurred with the client.

 

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