NetApp Response to Russia-Ukraine Cyber Threat
In response to the recent rise in cyber threat due to the Russian-Ukraine crisis, NetApp is actively monitoring the global security intelligence and updating our cybersecurity measures. We follow U.S. Federal Government guidance and remain on high alert. Customers are encouraged to monitor the Cybersecurity and Infrastructure Security (CISA) website for new information as it develops and remain on high alert.

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Active IQ Unified Manager error when attempting to import a signed certificate

Active IQ Unified Manager error when attempting to import a signed certificate

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Visibility:: Public

Votes:: 2

Category:: oncommand-unified-manager

Specialty:: om

Last Updated:

Applies to

OnCommand Unified Manager 7.3 ( UM )
OnCommand Unified Manager 9.4 ( UM )
OnCommand Unified Manager 9.5 ( UM )
Active IQ Unified Manager 9.6 ( AIQUM )
Active IQ Unified Manager 9.7+ ( AIQUM )

Issue

Certificate Signing Request (CSR) was created through the UM web interface by clicking "Download HTTPS Certificate Signing Request".
The CSR was signed with InCommon.
When attempting to install the certificate by clicking Install HTTPS Certificate, the following message is reported.

Failed to install certificate: Input certificate's public key differs from the existing certificate's public key. The keys must match.