Unable to login to OnCommand Insight(OCI) server using the LDAP user account

Applies to

OnCommand Insight(OCI) 7.3.x

Issue

• Unable to login to the OCI server using the LDAP account username
• Common LDAP error found in logs: 52e invalid credentials
2020-08-20 15:50:05,623 ERROR [default task-18005] ldap (LdapUser.java:666) - Failed to find user:<user_name> url:ldap://ldap.abc.com [LDAP: error code 49 - 80090308: LdapErr: DSID-0C090446, comment: AcceptSecurityContext error, data 52e, v2580 ] javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C090446, comment: AcceptSe   curityContext error, data 52e, v2580 ]