Skip to main content

NetApp wins prestigious Coveo Relevance Pinnacle Award. Learn more!

INSIGHT Japan :2023年 1月25日(水)ANAインターコンチネンタルホテル開催 へ参加・申込を行う

NetApp Knowledge Base

Performance data collection fails in AIQUM for all  clusters

Views:
475
Visibility:
Public
Votes:
0
Category:
active-iq-unified-manager
Specialty:
om
Last Updated:

Applies to

Active IQ Unified Manager (AIQUM) 9.7 GA

Issue

AIQUM stopped data collection in Virtual Appliance for all clusters under monitoring. The symptoms are as follows,

  • MYSQL service and OCIE services are in running state.
  • OCIEAU service is in inactive state
  • Deployments are in deployed state and GUI is accessible
  • When started manually, OCIEAU service is going to stopped state after couple of minutes.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

Scan to view the article on your device