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Active IQ Unified Manager reports that a volume is not subscribed to storage service

Active IQ Unified Manager reports that a volume is not subscribed to storage service

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Category:: active-iq-unified-manager

Specialty:: om

Last Updated:

Applies to

Active IQ Unified Manager 9.6+
Oncommand Unified Manager 7.x+
Oncommand Unified Manager 6.0+
Commvault version Independent
Netapp Plug-in for Symantic Netbackup version Independent

Issue

OnCommand Unified Manager reports "is not subscribed to storage service" during a failed backup job.

Example error from SnapProtect.

Error returned:[24012][Object '('<<VOLUME_NAME>>'(<<UNIQUE_ID>>))' is not subscribed to storage service '<<UNIQUE_ID>>'.]].