ActiveIQ Unified Manager does not process EMS messages from all clusters
Applies to
ActiveIQ Unified Manager (AIQ UM) 9.x
Issue
The EMS message is received from the cluster, but AIQ UM fails to process the message. The error is similar to the one below and are found in the
ocumserver.log
:2022-01-27 16:49:50,758 INFO [oncommand] [SyslogServer: udp] [c.n.d.impl.ems.AbstractEmsProcessor] No information available for the EMS with messagename : wafl.dir.size.max.warning from host : <cluster-name>
2022-01-27 00:00:00,005 ERROR [oncommand] [task-scheduler-19] [o.s.s.s.TaskUtils$LoggingErrorHandler] Unexpected error occurred in scheduled task
java.time.zone.ZoneRulesException: Unknown time-zone ID: US/Pacific-New
For the log location, see KB What are the notable log files and their respective locations for Active IQ Unified Manager?