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AIQ Unified Manager on a linux host does not start after a successful upgrade due to file permissions

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Category:
active-iq-unified-manager
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OM
Last Updated:

Applies to

  • ActiveIQ Unified Manager (UM) 9.X
  • Linux host

Issue

  • After a successful upgrade, the UM services do not start due to timeout
  • The server.log shows an error:

2022-03-10 09:13:12,281 ERROR [org.jboss.msc.service.fail] (MSC service thread 1-2) MSC000001: Failed to start service org.wildfly.core.management.security.realm.SSLRealm.key-manager: org.jboss.msc.service.StartException in service org.wildfly.core.management.security.realm.SSLRealm.key-manager: Failed to start service

...

Caused by: org.jboss.msc.service.StartException in anonymous service: WFLYDM0018: Unable to start service

...

Caused by: java.io.IOException: Keystore was tampered with, or password was incorrect

...

Caused by: java.security.UnrecoverableKeyException: Password verification failed

 

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