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TLS connection to Storage Account fails preventing CVO to boot

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cloud-volumes-ontap-cvo
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cloud
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Applies to

  • Cloud Volumes ONTAP
  • Microsoft Azure
  • Azure Storage Account

Issue

CVO instance is suddenly going into a boot loop. Following errors show up in the VMs serial console:            

[cluster01-01:ktls.failed:notice]: "The TLS connections have failed several times with remote host 'xx.xx.xxx.xxx' in IPspace '4294967289', for which the latest reason given is: OpenSSL: error:14090086:SSL routines:ssl3_get_server_certifiUptime: 2m24scate:certificate verify failed."

 
In the serial logs (Boot Diagnostics tab in AZ portal), you may also see a similar panic message:
 
PANIC: DIAGNOSTIC PANIC Disk deleted or missing...

 

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