Failed to execute ontapi request "cluster-identity-get" getting "Connection Reset" against CVO from on-prem AU
Applies to
- Cloud Insight (CI)
- Acquisition Unit (AU)
- Cloud Volume Ontap (CVO)
- Cloud Manager (CM)
- Data Protection (DP)
- Amazon Web Service (AWS)
Issue
- Issue 1: No Connectivity
- No connectivity to CVO private IP's (Cluster Lifs) from on-prem, 50% of the pings drops
- Cluster peering show "unavailable" to on-prem clusters
- Issue 2: Cloud Insight monitor the CVO
- Connection reset when cloud insight acquisition unit tries to connect from on-prem to CVO.
2022-06-15 16:51:22,464 ERROR [com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource] data_collector_name [Error retrieving data] - Failed to execute request: Connection reset: cluster-identity-get||| ([Device name https://172.x.x.x:443]: Failed to execute request: Connection reset: cluster-identity-get|||)
- Connection reset when cloud insight acquisition unit tries to connect from on-prem to CVO.