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Cluster switch IP not reachable

Last Updated:

Applies to

  • Cluster Switch
  • Management switch


  • Cluster switch is showing as IP not reachable

cn1610-sw2                  cluster-network    x.x.x.x       CN1610
     Serial Number: xxxxxxxxxxx
      Is Monitored: false
            Reason: IP address not reachable
  Software Version:
    Version Source: ISDP

  • Trying to ping the switch shows dropped packets

C:\Users\username>ping x.x.x.x

Pinging x.x.x.x with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

  • Unable to SSH to the switch.
  • Management ports are reported offline.
  • Power cycling the switch does not restore connectivity.
  • Moving the cable connected to the management switch to a different port allows the cluster switch to be pinged.

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