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Cluster image update paused with no reason given

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Category:
ontap-9
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core
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Applies to

  • AFF-A700
  • FAS9000
  • AFF-A700S
  • Systems with 40GB NIC

Issue

Node(s) pause after reboot during ANDU following the NIC FW update

 

FW update

Jul 23 11:08:19 [cluster1-node1:netif.fwUpdateStatus:notice]: Firmware update of network interface e4a to version n5.04(e80003fb0) Starting....

Jul 23 11:08:19 [cluster1-node1:netif.fwUpdateStatus:notice]: Firmware update of network interface e0f to version n5.04(e800046b3) Starting....

Network interface e0a current FW version: n5.04(e800028f4)
Jul 23 11:08:19 [cluster1-node1:netif.fwUpdateStatus:notice]: Firmware update of network interface e0a to version n5.04(e800046b3) Starting....

FW update is complete, system will reboot

Jul 23 11:13:32 [cluster1-node1:netif.fwUpdateStatus:notice]: Firmware update of network interface e0a to version n5.04(e800046b3) Completed, system will be rebooted..

Jul 23 11:13:35 [cluster1-node1:netif.fwUpdateStatus:notice]: Firmware update of network interface e4a to version n5.04(e80003fb0) Completed, system will be rebooted..

Jul 23 11:13:35 [cluster1-node1:netif.fwUpdateStatus:notice]: Firmware update of network interface e0f to version n5.04(e800046b3) Completed, system will be rebooted..

EMS reports ANDU is paused

cluster1-node1 EMS  [?]  Thu Jul 23 2020 09:20:09 GMT  [cluster1-node1: upgrademgr: upgrademgr.update.pausederr:ERROR]: The automated update of the cluster has been paused  due to the following reason:  Node "cluster1-node1": Error: {Node "cluster1-node1" is not in "waiting for giveback" state.}, Action: {Use the "storage failover show" to verify that node "cluster1-node1" is in one of the following states: "waiting for giveback" or "connected".}.


cluster1-node1 EMS  [?]  Thu Jul 23 2020 09:20:09 GMT  [cluster1-node1: notifyd: callhome.andu.pausederr:ALERT]: params: subject:AUTOMATED NDU PAUSED

 

 

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