Atto Bridge FC Port offline, RX low on ATTO bridge

• MetroCluster FC
• ONTAP 9
• ATTO FibreBridge 7500N/7600N

• storage bridge show -name ATTO_XXXXXXXXXXXXXXXX displays:

BridgeStatus: error

BridgeError Description List: ATTO_XXXXXXXXXXXXXXXX(XXXXXXXXXXXXXXXX):FC_PORT_1 is Offline.

• Bridge dumpconfig output shows the FC port as down and data rate and connection mode show as N/A:

; Port    Status

;===============

1     Down

2     Up

FC1 DataRate         = N/A

FC1Connection Mode   = N/A

• The dumpconfig also shows that the RX is low:

getFCSFPPower all

FC SFPinformation for port 1:

Tx power: 700.0uW

Rx power: 120.0uW