ATTO unexpected reboot Error1 0x52004C6F

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Visibility:: Public

Votes:: 0

Category:: metrocluster

Specialty:: MetroCluster

Last Updated:

Applies to

MetroCluster FC
ONTAP 9
ATTO Fibrebridge 7500N/7600N

Issue

The FibreBridge reboots unexpectedly and FibreBridge logs show:

2F1C9F 17:23:41 02/03/23 CRIT FC Chip Error, Status: 0x81000000, Error1: 0x52004C6F,
2F1CA0 17:23:41 02/03/23 CRIT  Error2: 0x10010401 on FC Port 2 
2F1CA1 17:23:41 02/03/23 CRIT Software Interrupt Exception Detected (SWI) (001L)
2F1CA2 17:23:41 02/03/23 CRIT Instr Address    = 001daca4
2F1CA3 17:23:41 02/03/23 CRIT SWI Number       = 0x000000
2F1CA4 17:23:41 02/03/23 INFO Software Interrupt
2F1CA5 17:23:41 02/03/23 INFO 02/03/2023 17:23:41
2F1CA6 17:23:41 02/03/23 INFO ST[1ba13000-1ba14000] | FP[1ba13b8c] CPSR[60000193]
2F1CA7 17:23:41 02/03/23 INFO 0014c54c<-00266674 | SP[1ba13b90] FP[1ba13bfc]
2F1CA8 17:23:41 02/03/23 INFO 00266548<-00000584 | SP[1ba13c00] FP[1ba13c44]
2F1CA9 17:23:41 02/03/23 INFO 001da36c<-00d2844c | SP[1ba13c48] FP[1ba13f74]
2F1CAA 17:23:41 02/03/23 INFO 00d27f98<-00d0d3d0 | SP[1ba13f78] FP[1ba13fa4]
2F1CAB 17:23:41 02/03/23 INFO 00d0d33c<-00d13324 | SP[1ba13fa8] FP[1ba13fcc]
2F1CAC 17:23:41 02/03/23 INFO 00d130d0<-000417e4 | SP[1ba13fd0] FP[1ba13ffc]
2F1CAD 17:23:41 02/03/23 INFO 00041688<-003ec590 | SP[1ba14000] FP[1ba14000]
2F1CAE 17:23:41 02/03/23 INFO Exception occurred. Possible redundant preceding log entries
2F1CAF 00:00:05 01/01/00 INFO Reset.  HW Code: Software Warm
2F1CB0 00:00:05 01/01/00 INFO Reset.  Reason: Critical Software Error Detected
2F1CB1 17:26:26 02/03/23 SYS  System date has changed. Current date:[02/03/2023]
2F1CB2 17:26:26 02/03/23 INFO Boot/reset occurred (001L)
2F1CB3 17:26:26 02/03/23 INFO Checkpoint 42 B:0 S0:0:0 S1:0:0 D0:0 C:0 O:0 I:0