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"Nblade.vscanVirusDetected" errors in ONTAP logs for files that are not infected

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ontap-9
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nas
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Applies to

  • ONTAP 9
  • ONTAP AV Connector 1.0.4
  • Sophos Anti-Virus for NetApp Storage Systems 3.0.0.1

Issue

  • Volume latency is continuously high
  • Sophos anti-virus may trigger "Nblade.vscanVirusDetected: Possible virus detected." errors in ONTAP for files that have not been scanned for viruses.
[?] Mon May 18 07:21:47 +0200 [cluster1-01: kernel: Nblade.vscanVirusDetected:error]: 
Possible virus detected. Vserver: svm1, vscan server IP: 10.20.30.1, file path: \vol\vol1\file1.txt, 
client IP: 10.20.30.2, SID: <SID>, 
vscan engine status: 222200001, vscan engine result string: Code 222200001, file is infected.
  • A network trace will show if the file was succesfully scanned by the Sophos Anti-Virus

 

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