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High Latency due to Vscan scan-timeout

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Category:
ontap-9
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nas
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Applies to

  • ONTAP 9
  • Vscan
  • Trend Micro Scan Engine 12.000-1008
  • ONTAP Antivirus Connector 1.0.4

Issue

  • VSCAN events show "scan-timeout" events
  • Network traces and AV connector log show VSENGINE_INTERNAL_ERROR_NOBLOCK returned by Trend Micro

 

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