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AV connector fails to poll with error 403 forbidden after Vscan server upgrade

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ontap-9
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nas
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Applies to

  • ONTAP AV connector 1.0.5 and 1.0.5.1
  • Vscan server(Windows)
  • Symantec Antivirus

Issue

  • After upgrading windows server, ONTAP AV connector 1.0.5 and 1.0.5.1 fails to poll using management lif with below error:
clipboard_e3b13ba35a4ac128e332cb82e095ecbe5.png
  • Older windows server using 1.0.4 AV connector are working fine.
  • Even though AV connector polling is failing, vscan server connects with SVM and scanning is working as expected. Hence, no impact.
  • Polling with data lif works without any error.

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