How to investigate ONTAP cifs latency with Nblade.CifsOperationTimedOut and SpinNp error 410
Applies to
- ONTAP 9
- CIFS
Description
KB article describes procedure to check ONTAP cifs latency with Nblade.CifsOperationTimedOut and SpinNp error 410
- Ensure if there is any performance issues reported in the environment and volume (DS ID) has enough operations for the event duration to review further.
- ONTAP cifs latency or slowness with repeating
Nblade.CifsOperationTimedOut
error including SpinNp error 410:
Nblade.CifsOperationTimedOut: Detected a timed out CIFS operation. SMB command for this operation: SMB2_COM_CREATE, Number of times this command was suspended: 6, Number of times this command was restarted: 0, Last CSM error during this operation: CSM_OK, Remote blade UUID: abcdef123456789abcdef123456789ab, Is QoS enabled: QoS_disabled, Last SpinNp error during this operation: 410, Client IP address: 10.x.x.x, Local IP address: 10.x.x.x, Target Vserver ID: #, Target disk's DSID: 0
- Newer EMS which logs the meaning of error 410
Nblade.CifsOperationTimedOut: Detected a timed out CIFS operation. SMB command for this operation: SMB2_COM_CREATE, Number of times this command was suspended: 6, Number of times this command was restarted: 0, Last CSM error during this operation: CSM_OK, Remote blade UUID: abcdef123456789abcdef123456789ab (node_name), Is QoS enabled: QoS_disabled, Last nBlade error during this operation: 410 (Spinnp op has timed out in WAFL), Client IP address: 10.x.x.x, Local IP address: 10.x.x.x, Target Vserver ID: #, Target disk's DSID: DSID_#, Target Vserver Name: VSERVER_NAME
- Alternate form:
Day MON HH:MM:SS TIMZONE [Node_name]: kernel: Nblade_CifsOperationTimedOut_1:error]: params: {'remoteBladeID': 'abcdef123456789abcdef123456789ab', 'cmdRestartCnt': '0', 'vserverId': '#', 'commandName': 'SMB2_COM_CREATE', 'isQosEnabled': 'QoS_disabled', 'lastSpinNpError': '410', 'localIpAddress': '10.x.x.x', 'lastCsmError': 'CSM_OK', 'clientIpAddress': '10.x.x.x', 'suspensionCnt': '6', 'dsId': '0'}
- SpinNp 410 is
SPINNP_ERR_OP_TIMED_OUT
indicating a SpinNp operation has timed out in WAFL