Skip to main content
NetApp Knowledge Base

CONTAP-439228: Page fault leads to unexpected reboot.

  1. Last updated
  2. Save as PDF
Views:
137
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
metrocluster
Last Updated:

Issue

One or more nodes reboot unexpectedly with a string similar to the below:
page fault (supervisor read data, page not present) on VA 0xx cs:rip 0x20:0xx rflags 0x10002 in SK process <process>

This will happen only on low end MCCIP systems which use sw-iwarp for RDMA (A150, FAS 2750, A220, C250, A250, A20) during switch upgrade/switch reboot.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.