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scsi.cmd.abortedByHost:error reported on stretch Metrocluster

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Category:
ontap-9
Specialty:
metrocluster
Last Updated:
5/8/2025, 12:20:05 PM

Applies to

  • ONTAP 9
  • 2-node Bridge-attached Stretch Metrocluster

Issue

  • On node Node-01, the following "scsi.cmd.abortedByHost" events are seen for different disk drives via path 2b
Thu Mar 20 16:35:06 +0100 [Node-01: slifc_intrd: scsi.cmd.abortedByHost:error]: Disk device 2b.125L62: Command aborted by host adapter: HA status 0x4: cdb 0xea:0bbc6000:01e0.
Thu Mar 20 16:35:09 +0100 [Node-01: slifc_intrd: scsi.cmd.abortedByHost:error]: Disk device 2b.125L55: Command aborted by host adapter: HA status 0x4: cdb 0x2a:8bb9edf8:0008.
 
  • FC port 2d of node Node-01 is flapping very frequently and StorageFCAdapterFault_Alert is reported due to that:
Thu Mar 20 16:36:29 +0100 [Node-01: slifc_asyncd_4: fci.adapter.link.online:info]: Fibre Channel adapter 2b link online.
Thu Mar 20 16:37:10 +0100 [Node-01: slifc_timeout_4: fci.link.error:error]: Could not recover link on Fibre Channel adapter 2b after 30 seconds. Taking the adapter offline.
Thu Mar 20 16:37:10 +0100 [Node-01: dsbridge_admin: bridge.removed:info]: FC-to-SAS bridge 2b.125L0 [ATTO     FibreBridge7600N 4.35] S/N [FB7600N106192] was removed.
Thu Mar 20 16:37:20 +0100 [Node-01: nchmd: hm.alert.raised:alert]: Alert Id = StorageFCAdapterFault_Alert , Alerting Resource = 100000109b4ede02 raised by monitor node-connect
 
Thu Mar 20 16:51:11 +0100 [Node-01: slifc_asyncd_4: fci.adapter.online:info]: Fibre Channel adapter 2b is now online.
Thu Mar 20 16:51:27 +0100 [Node-01: dsbridge_admin: bridge.discovered:info]: FC-to-SAS bridge 2b.125L0 [ATTO     FibreBridge7600N 4.35] S/N [FB7600N106192] was discovered.
 
  • When FC port 2b is down, the access to ATTO bridge FB7600N106192 was lost and hence the node was transitioning to Mixed-Path configuration and the following events are reported:
Thu Mar 20 16:48:44 +0100 [Node-01: svc_queue_thread: callhome.dsk.redun.fault:error]: Call home for DISK REDUNDANCY FAILED
Thu Mar 20 16:49:24 +0100 [Node-01: dsa_disc: ses.multipath.ReqError:alert]: SAS disk shelf detected without a multipath configuration.
Thu Mar 20 16:50:03 +0100 [Node-01: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process nchm: SinglePathToDiskShelf_Alert[2937244207926544976].
 
  • The ATTO port statistics indicate link failure, sync loss and CRC errors on FC port 1
FC Port 2100001086b11d80:
State:              up
Speed:              16 Gb/s
Topology:           point-to-point
Link Failure Count: 263 <--------------------
Loss of Sync Count: 492019335
CRC Error Count:    10967
LIP Count:          0
Frames In:          17894
Frames Out:         24957655
SFP Vendor:         AVAGO
SFP Part Number:    AFBR-57G5MZ-ELX
SFP Serial Number:  AN2138G016M
SFP Capabilities:   8, 16,
 
  • On node Node-02, we can see excessive errors reported on adapter 1b and "scsi.cmd.abortedByHost" errors are also seen:
Mon Mar 17 18:20:45 +0100 [Node-02: slifc_intrd: scsi.cmd.abortedByHost:error]: Disk device 1b.125L8: Command aborted by host adapter: HA status 0x4: cdb 0x2a:1da79600:0200.
Mon Mar 17 18:31:03 +0100 [Node-02: slifc_intrd: scsi.cmd.abortedByHost:error]: Disk device 1b.125L3: Command aborted by host adapter: HA status 0x4: cdb 0x28:59974688:0008.
 
Thu Mar 20 01:27:22 +0100 [Node-02: slifc_intrd: scsi.path.excessiveErrors:error]: Excessive errors encountered by adapter 1b on disk device 1b.125.
Thu Mar 20 01:27:22 +0100 [Node-02: slifc_intrd: scsi.cmd.transportErrorEMSOnly:error]: Disk device 1b.125L30: Transport error during execution of command: HA status 0x9: cdb 0x28:84756688:0088.

 

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