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Tertiary mailbox status is shown as Uncertain

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Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
metrocluster
Last Updated:

Applies to

  • ONTAP 9
  • MetroCluster

Issue

  • Tertiary Mailbox status is shown as uncertain.
  • No information about some tertiary mailbox disks.

Example :

sti212-vsim-sr019e9f_siteA::*> system node run -node sti212-vsim-sr019e -command mailbox show -a

Local mailbox: state 0x3 [Ok], status 0x0 [ ok], 0x0c080800 [P-pld P-hdr Outb P-opq]
    HA state: 2, version 1|1, (0) Reset initiated, (2) Takeover enabled; seizing: no
    I/O stats: 3 ok, failures: L 0, P 0 ; same as last
    Disks:
    #     Name          Flags
    --------------------------------------------------------------------
    [  1] 0b.4P3        0x0061 [    u  online]
    [  2] 0c.4P3        0x0061 [    u  online]
    [  3] 0d.4P3        0x0061 [    u  online]

Partner mailbox: state 0x3 [Ok], status 0x8000 [ backup ok], 0x0c000800 [P-pld P-hdr P-opq]
    HA state: 2, version 1|1, (0) Reset initiated, (2) Takeover enabled; seizing: no
    I/O stats: 3 ok, failures: L 0, P 0 ; same as last
    Disks:
    #     Name          Flags
    --------------------------------------------------------------------
    [  1] 0d.0P3        0x0061 [    u  online]
    [  2] 0e.0P3        0x0061 [    u  online]
    [  3] 0b.0P3        0x0061 [    u  online]

Tertiary mailbox: state 0x6 [Uncertain], status 0x8002 [ backup( uncertain) !ok], 0x0c001800 [P-pld P-hdr Sysl P-opq]
    HA state: 2, version 1|1, (0) Reset initiated, (2) Takeover enabled; seizing: no
    I/O stats: 3 ok, failures: L 0, P 3 ; same as last
    Disks:
    #     Name          Flags
    --------------------------------------------------------------------
    [  1] ?.?           0x0021 [    u  online]
    [  2] ?.?           0x0021 [    u  online]
    [  3] ?.?           0x0021 [    u  online]
    [  4] 0d.13P3       0x0061 [    u  online]
    [  5] 0e.15P3       0x0061 [    u  online]
    [  6] 0b.15P3       0x0061 [    u  online]

  • There is no errors reported about mailbox in EMS Log.
  • Status of Local Mailbox of DR Partner is shown as expected.

 

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