Tertiary mailbox status is shown as Uncertain
Applies to
- ONTAP 9
- MetroCluster
Issue
- Tertiary Mailbox status is shown as uncertain.
- No information about some tertiary mailbox disks.
Example :
sti212-vsim-sr019e9f_siteA::*> system node run -node sti212-vsim-sr019e -command mailbox show -a
Local mailbox: state 0x3 [Ok], status 0x0 [ ok], 0x0c080800 [P-pld P-hdr Outb P-opq]
HA state: 2, version 1|1, (0) Reset initiated, (2) Takeover enabled; seizing: no
I/O stats: 3 ok, failures: L 0, P 0 ; same as last
Disks:
# Name Flags
--------------------------------------------------------------------
[ 1] 0b.4P3 0x0061 [ u online]
[ 2] 0c.4P3 0x0061 [ u online]
[ 3] 0d.4P3 0x0061 [ u online]
Partner mailbox: state 0x3 [Ok], status 0x8000 [ backup ok], 0x0c000800 [P-pld P-hdr P-opq]
HA state: 2, version 1|1, (0) Reset initiated, (2) Takeover enabled; seizing: no
I/O stats: 3 ok, failures: L 0, P 0 ; same as last
Disks:
# Name Flags
--------------------------------------------------------------------
[ 1] 0d.0P3 0x0061 [ u online]
[ 2] 0e.0P3 0x0061 [ u online]
[ 3] 0b.0P3 0x0061 [ u online]
Tertiary mailbox: state 0x6 [Uncertain], status 0x8002 [ backup( uncertain) !ok], 0x0c001800 [P-pld P-hdr Sysl P-opq]
HA state: 2, version 1|1, (0) Reset initiated, (2) Takeover enabled; seizing: no
I/O stats: 3 ok, failures: L 0, P 3 ; same as last
Disks:
# Name Flags
--------------------------------------------------------------------
[ 1] ?.? 0x0021 [ u online]
[ 2] ?.? 0x0021 [ u online]
[ 3] ?.? 0x0021 [ u online]
[ 4] 0d.13P3 0x0061 [ u online]
[ 5] 0e.15P3 0x0061 [ u online]
[ 6] 0b.15P3 0x0061 [ u online]
- There is no errors reported about mailbox in EMS Log.
- Status of Local Mailbox of DR Partner is shown as expected.