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One side in AFF-C60 lost disks with ctl.ctlbe.IOInternalError

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Category:
metrocluster
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metrocluster
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Applies to

  • MetroCluster IP
  • ONTAP 9.16.1P8
  • Disk X4032WCOFB15TNVE NA51

Issue

Disk failed with the error bellow: 
Thu Mar 12 06:48:05 +0100 [Node01a: mcc_ctlbe_work_thrd: ctl.ctlbe.IOInternalError:error]: Device Serial Number xxxxxxxxx - Internal error reason: allocation failed op code (0x28)   - SCSI error : (4:6:11/11): READ(10). CDB: 28 00 2b be e2 40 00 00 17 00  Tag: 0x6b0a3a1/1, Prio: 0 (4:6:11/11): CTL Status: SCSI Error (4:6:11/11): SCSI Status: Busy

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