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Seagate SSD drives fail during initialization in MetroCluster configuration

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Applies to

  • ONTAP 9
  • Fabric MetroCluster 
  • X319_SLNGE7T6ATE
  • X371_SLNGE960ATE
  • X319_SLNGE7T6ATE

 

Issue

  • Drives reporting as Failed-Unsupported in sysconfig -a

Cluster01::> system node run -node <node name> -command sysconfig -a

NETAPP X319_SLNGE7T6ATE NA53 0.0GB (0 0B/sect) (Failed-Unsupported)

  • SSD drive type X319_SLNGE7T6ATE fails to initialize in EMS

Cluster01::*> storage disk error show
                                                                      
Disk      Error Type  Error Text
--------- ----------- --------------------------------------------
1.11.22   diskfail    This disk is in a failed state with the outage reason "init failed". The Disk needs to be removed and replaced.
2.10.22   diskfail    This disk is in a failed state with the outage reason "init failed". The Disk needs to be removed and replaced.
2.10.23   diskfail    This disk is in a failed state with the outage reason "init failed". The Disk needs to be removed and replaced.
3.0.23    diskfail    This disk is in a failed state with the outage reason "init failed". The Disk needs to be removed and replaced.
3.0.22    diskfail    This disk is in a failed state with the outage reason "init failed". The Disk needs to be removed and replaced.
4.1.22    diskfail    This disk is in a failed state with the outage reason "init failed". The Disk needs to be removed and replaced.

Cluster01::*> disk show -container-type broken -fields model , type
disk   model            type
------ ---------------- ----
1.11.22 X319_SLNGE7T6ATE SSD
2.10.22 X319_SLNGE7T6ATE SSD
2.10.23 X319_SLNGE7T6ATE SSD
3.0.23  X319_SLNGE7T6ATE SSD
3.0.22  X319_SLNGE7T6ATE SSD
4.1.22  X319_SLNGE7T6ATE SSD
 

 

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