NVIDIA SN2100 switches shown as unsupported
Applies to
- ONTAP 9
- FAS, AFF systems
- NVIDIA SN2100 ethernet switches
Issue
- An NVIDIA SN2100 Ethernet switch might be shown as "Unsupported" in ONTAP Ethernet Switch Health Monitor (CSHM), despite being listed in NetApp Hardware Universe as supported.
Cluster::> system health alert show
Node: Node-01
Alert ID: UnsupportedSwitch_Alert
Resource: Switch-01
Severity: Major
Indication Time: Fri Jun 07 09:27:23 2024
Suppress: false
Acknowledge: false
Probable Cause: Unsupported Ethernet switch is detected.
Possible Effect: Communication problems and network connectivity issues occur.
Corrective Actions: Unsupported Ethernet switch "Switch-01" found.
Connect a supported Ethernet switch to the network.
- When checking the switch, you can see that the switch part number is set to X190006-PE:
cumulus@Switch-01:mgmt:~$ nv show platform hardware
operational applied
------------- ------------------------------- -------
base-mac XX:XX:XX:XX:XX:XX
cpu x86_64 Intel Atom C2558 2.40GHz
disk-size 14.00 GB
manufacturer Mellanox
memory 7.49 GB
model X86_MSN2100
onie-version 2021.02-5.3.0006-115200
part-number X190006-PE <<<<<<<<<<
platform-name x86_64-mlnx_x86-r0
port-layout 16 x 100G-QSFP28
product-name MSN2100
serial-number XXXXXXXXXXXX
system-mac XX:XX:XX:XX:XX:XX
asic-model Spectrum
asic-vendor Mellanox
cumulus@Switch-01:mgmt:~$
The switch is falsely detected as unsupported due to the switch's part number not being recognized correctly by ONTAP.